Shop4D is a repair shop software specifically designed to make service advisors more efficient so they can spend less time doing busy work and more time on the tasks that make the company more money.
Service managers are the backbone of every successful auto repair shop—and Shop4D is the all-in-one platform designed specifically to supercharge their workflow. With Shop4D, service managers gain complete visibility into every job, from real-time technician availability to live parts tracking and digital inspections. No more juggling disconnected tools or chasing down approvals. Shop4D integrates estimating, dispatch, communication, and customer history into one seamless system—driving faster turnaround times, higher ticket averages, and happier customers. If you’re a service manager looking to streamline operations, boost efficiency, and take control of your day, Shop4D is not just helpful—it’s essential.
What Does Shop4D Offer for Service Advisors?
Key Features for Service Advisors
All-in-One Workflow Management Seamlessly track jobs from customer drop-off to final invoice, including parts ordering, technician dispatch, and inspection approvals—all in one place.
Digital Vehicle Inspections (DVI) Instantly send inspection results, photos, and videos to customers for fast approvals and increased transparency.
Live Tech & Bay Scheduling Real-time views of technician availability and workload, allowing for better dispatch decisions and reduced downtime.
Customer Communication Tools Built-in text and email systems allow advisors to quickly update customers, send reminders, and close jobs faster.
Integrated Estimating & Pricing Accurate estimates built directly into the system with real-time parts/pricing integration, minimizing errors and speeding up approvals.
Customer History Access View vehicle and customer history at a glance—past services, declined work, recommendations—empowering more informed upsells.
Benefits or Tools Tailored to Service Advisors
By reducing manual steps and syncing every department, advisors can get more done with fewer mistakes.
Shop4D includes texting, emailing, and instant notifications so advisors can get real-time customer approvals and updates—faster than phone tag.
Share employees, build estimates from anywhere, and stay productive even when a location is short-staffed.
No more waiting around—customers pay from their phones, get instant receipts, and even pick up after hours.
Pre-load preventive maintenance, TSBs, and customer history into one-click suggestions so advisors don’t miss revenue opportunities while managing a busy front desk
Visual inspections and timely reminders build trust and lead to higher ticket averages.
Advisors see techs’ progress in real time, enabling better customer expectations and proactive follow-up.
Smart automation + mobile flexibility = more cars handled without adding pressure to your team.
Eliminate time-wasting busywork with smart estimating tools that cut check-in time in half.
REal Testimonals. REal REsults.
“One Stop Shop Management System”
Overall Shop4D has changed our lives, not just mine, it has change all of us. Our Shop is a better place to work, our customers get a better finished product, Shop4D support is by far the best support in the world. WE have never ask for help and not had a return in less that 5 minutes with resolution every time, Our overall experience is AWESOME!!
“The Full Package”
Shop4d is game changing. It is like drafting the number one pick for a struggling team. It provides organization, transparency and profit management in one package. It also includes full CRM capabilities, as well as the tools to set targets, monitor progress and learn how to affect the most critical key performance indicators. It was easy to integrate into our shop because the Shop4d technical support and onboarding teams are well-trained and prompt in all that they do. Simply put: Shop4d is the full package for auto repair business management.
“Game Changer”
The 4D team has the most amazing in house tech support. I don’t know where my business would be but I guarantee it wouldn’t be where it is. It is life changing and I’m grateful every day for the opportunities that have come my way. Shop4D is an opportunity to shortcut the road to success. To have all of the business data, customer data and employee data all in one easy to navigate limitlessly functional and loaded with more features that are actually needed in this line of business is unlike any other that I’ve seen. Don’t be sold by imitations and inferior sales tactics. Go for the win!
“Thanks Shop4D”
Where do I start? The software is intuitive and easy to use. It realigns the relationship between the tech, the service writer and the customer. Estimates are more accurate to start with because the person that is working on the car knows what is needed, the service writer isn’t guessing as to what parts are needed and isn’t guessing if the labor guide is right or wrong. The software is completely integrated. The shop management (with integrated RPM tool kit), point of sale, digital inspection, marketing and diagnostic information is genius. Gone are the days of trying to get different software to play nice together. Also gone are the days of different vendors blaming the other one for a problem, it’s so nice. Being able to compare parts prices and availability within seconds is genius!!! I LOVE that feature.
“BEST SHOP MANAGEMENT SYTEM EVER!”
This platform helped us double the productivity and sales in our automotive shop in two years. VERY EASY TO USE – all in one shop management system from managing workflow to accounting to inventory to monitoring employee production – ALSO BUILT IN TRAINING PODCAST & MORE.
“If you are serious about your business, this is the program for you”
I am a frothing at the mouth avid fanatic of this software. I’ve literally kicked a rival company out of my shop because I told him, we are lifers. I genuinely feel like the team there care about our business and really want the best. I cannot believe we ever managed with Mitchell. I’ve sung my praises for this software to everyone in my 20 group and all of my friends in the industry. Its slick, it’s modern, and it works. And it keeps working because they keep tweaking it and LISTENING to their users. Other companies in other industries should take notice!
FIND OUT IF SHOP4D IS RIGHT FOR YOU
The SHOP4D team takes a unique and customized approach with each and every shop.
