Here’s a question for shop owners:
Do your service writers know their gross profit on parts from yesterday? Not last week. Not “pretty good.” The actual number.
If they don’t, how are they supposed to manage it?
Doug Melton, owner of Melton’s Automotive, admitted something most owners won’t say out loud: “I wasn’t watching the back end. I didn’t even know what our financial numbers were. It’s honestly a miracle we survived those early years.”
Doug was great at fixing cars. That was never the problem. The problem was nobody taught him how to see what was actually happening in the business.
The math should work. You know it should. So why doesn’t it?
Because you can’t fix what you can’t see.
When Doug finally got tools that put the numbers right in front of him — where he was financially, where he was aiming, and exactly how to get there — everything changed.
That’s what Shop4D does. It doesn’t just store data. It surfaces it. Every day, your team can see:
- Gross profit on parts
- Hours billed vs. hours available
- Where cars are stuck in the pipeline
- Who’s hitting targets and who’s not
When everyone can see the numbers, accountability becomes natural. You don’t have to micromanage — you just have to ask: “Where are we today?”
📊 Ready to stop guessing and start managing? Book a strategy session and see what visibility actually looks like.