John Polonchak was struggling. His shop in Denison, Texas was busy, but sourcing parts and building estimates were taking far too long. Essential functions were bottlenecking his entire operation.
Then he made a change — and never looked back.
The Results
After switching to Shop4D, John’s shop is on pace for 128% sales growth over previous years. That’s over $3,000 more per day — and he only added one technician to his team.
How? Efficiency.
“Being able to source parts from multiple vendors at the same time, having that parts sourcing integrated with the digital vehicle inspections, all on one platform, along with getting digital signatures and integrating the photos… it’s been a game changer for me.”
The Moment It Clicked
John remembers one customer who originally declined recommendations. After receiving an inspection link with photos, the customer called back immediately and approved $485 in repairs — “all in just a couple of clicks.”
More Than Software
What surprised John most wasn’t the tech — it was the support.
“They’re not just here to sell a shop management system. They are here to make their customers more successful.”
Nine months in, John still attends weekly training. He’s seen customers leave happy after $15K-$20K tickets — something he never experienced in all his years in the business.
Ready to see what’s possible for your shop? Book a Strategy Session with our team.