Is Your Shop Ready to Sell?

The automotive industry is in serious transition. Technician shortages, rising costs, EVs, ADAS — for a lot of owners, selling the shop and cashing out has never looked more attractive. If that’s you, here’s the critical question: Are you treating your shop like an asset to build up, or a business in maintenance mode as … Read more

Stop Guessing Which Marketing Actually Works

“Half my advertising budget is wasted. I just don’t know which half.” That quote is over a century old, and most shop owners are still living it. They spend money on ads, mailers, and digital campaigns—then cross their fingers and hope something sticks. There’s a better way. The Question Nobody Asks When a new customer … Read more

Stop Running Your Shop on Gut Feelings

You already know which tech is your best producer. You already know which service writer closes the most sales. You already know which days are busiest. At least, you think you do. The Problem With “Knowing” Gut feelings are built on what you notice—and what you notice isn’t always what matters. You notice the big … Read more

How to Cut 20-60 Minutes From Every Repair

Every service writer knows there aren’t enough hours in the day. Your boss keeps adding things to the checklist, parts are always across the country, and customers never call back when you need them to. But here’s the thing: most of that wasted time is preventable. The shops that run smoothly aren’t working harder—they’re eliminating … Read more

How to Cut 20-60 Minutes From Every Repair

How many hours have service writers lost this week because of a missing wheel lock? How many frustrating hours wasted getting wrong parts because of incorrect VIN numbers? Little stuff like this really adds up. And the busier you get, the faster your systems break down. The Hidden Cost of “Good Enough” As a shop … Read more

How to Cut 20-60 Minutes From Every Repair

How many hours have service writers lost this week because of a missing wheel lock? How many frustrating hours wasted getting wrong parts because of incorrect VIN numbers? Little stuff like this really adds up. And the busier you get, the faster your systems break down. The Hidden Cost of “Good Enough” As a shop … Read more

You Can’t Fix What You Can’t See

Here’s a question for shop owners: Do your service writers know their gross profit on parts from yesterday? Not last week. Not “pretty good.” The actual number. If they don’t, how are they supposed to manage it? Doug Melton, owner of Melton’s Automotive, admitted something most owners won’t say out loud: “I wasn’t watching the … Read more

Auto Repair CRM Software vs. General CRM Tools: What’s the Difference?

crm software

In the rapidly evolving world of technology, businesses are increasingly turning to Customer Relationship Management (CRM) software to enhance customer engagement and streamline operations. However, not all CRM tools are created equal. In this article, we will explore the differences between auto repair CRM software and general CRM tools and analyze why choosing the right … Read more