Every service writer knows there aren’t enough hours in the day. Your boss keeps adding things to the checklist, parts are always across the country, and customers never call back when you need them to. But here’s the thing: most of that wasted time is preventable. The shops that run smoothly aren’t working harder—they’re eliminating … Read more
How many hours have service writers lost this week because of a missing wheel lock? How many frustrating hours wasted getting wrong parts because of incorrect VIN numbers? Little stuff like this really adds up. And the busier you get, the faster your systems break down. The Hidden Cost of “Good Enough” As a shop … Read more
How many hours have service writers lost this week because of a missing wheel lock? How many frustrating hours wasted getting wrong parts because of incorrect VIN numbers? Little stuff like this really adds up. And the busier you get, the faster your systems break down. The Hidden Cost of “Good Enough” As a shop … Read more
Here’s a question for shop owners: Do your service writers know their gross profit on parts from yesterday? Not last week. Not “pretty good.” The actual number. If they don’t, how are they supposed to manage it? Doug Melton, owner of Melton’s Automotive, admitted something most owners won’t say out loud: “I wasn’t watching the … Read more
John Polonchak was struggling. His shop in Denison, Texas was busy, but sourcing parts and building estimates were taking far too long. Essential functions were bottlenecking his entire operation. Then he made a change — and never looked back. The Results After switching to Shop4D, John’s shop is on pace for 128% sales growth over … Read more
In today’s fast-paced world, the auto repair industry is rapidly evolving, and the demand for efficiency has never been greater. With a plethora of vehicles on the road, each requiring regular maintenance and repair, auto shops are constantly seeking ways to enhance their operations. Embracing technology through smart software solutions can revolutionize the way auto … Read more
In the rapidly evolving world of technology, businesses are increasingly turning to Customer Relationship Management (CRM) software to enhance customer engagement and streamline operations. However, not all CRM tools are created equal. In this article, we will explore the differences between auto repair CRM software and general CRM tools and analyze why choosing the right … Read more
Every minute counts in the fast-paced world of service-oriented businesses. Yet, many companies continue to wrestle with outdated manual processes, especially when it comes to service writing. As businesses strive to meet customer expectations and streamline operations, the need for an automotive shop management system has never been more apparent. Ignoring this approach not only … Read more
Auto shops are your go-to place for everything from a complete diagnostic test to an oil change. Mechanics are experienced at working on various types of engines to help get customers back on the road as soon as possible. However, mechanics and technicians also must prioritize communicating with customers. There are several reasons why utilizing … Read more
It is estimated that there may be a shortage of automotive repair technicians in the coming decade. According to projections from the U.S. Department of Labor, the automotive industry needs to increase the number of new techs by 7% through 2024. While your business cannot make more people go into the field, there are steps … Read more