Does it ever feel like you’re too busy and stretched too thin to focus on your operation?

It’s a common refrain from shop owners, especially during the summer. They feel like the only way to stay on top of higher summer car counts is to drop everything else so they can focus on working inside the business as an advisor or technician. The problem is that the shop has to keep operating, … Read more

How Car Shop Software Can Boost Productivity

car shop software

As computers become an increasingly important part of our business and personal lives, it’s important to use the right tools to get the most out of your shop. According to the American Institute of Stress, about 20 percent of employees spend five hours on the clock thinking about their stress each week. Using the right … Read more

Team Development Summit Helps Shops Create Stronger, Happier, More Efficient Teams

This past weekend, May 6-7, 2023, shop owners, service advisors, and technicians from all over North America gathered in Denver, Colorado for the first-ever Team Development Summit. By the time the weekend was over, they left stronger teams, armed with skills to diagnose vehicles faster and more accurately, attract high-quality with their marketing, build a … Read more

Build A Winning Culture By Allowing Failure

by David Rogers If we accept that the technician shortage is here to stay, what comes next? I’ve used these pages to talk about technician compensation and how top techs deserve the chance to earn compensation on par with their professionalism and dedication. I’ve also talked about tools that create more efficiency and productivity, and … Read more

How To Grow Leaders In Your Shop

By David Rogers We’ve all heard the expression “he/she is a born leader.” And when you’re looking to take your shop to the next level, it can be tempting to look for that born leader who can step in and start taking over roles and responsibilities with minimal instruction, documentation, or processes. But are leaders … Read more

Fight Back! Stop Accepting Less Than The Best!

By David Rogers How do you fix cars when you can’t get parts? I wish this was just a philosophical question, the kind usually reserved for falling trees in the woods or single hands clapping, but instead, it’s the reality that shop owners continue to face. When the supply chain is disrupted from manufacturing to … Read more

Why a High-Quality Repair Estimate Software Is Important

repair estimate software

According to the U.S. Department of Labor Bureau of Labor Statistics, the automotive industry will need to increase the rate of new automotive technicians by 7% through 2024. Your repair estimate software is a piece of the puzzle that will tell you how much your customers will expect to pay for the services that you … Read more

Here’s What to Look for in Repair Shop Software

In 2019, the global software market was valued at $18.5 billion dollars, and that is expected to grow to $43.5 billion by the year 2027, according to Allied Market Research. Nearly every type of business can benefit from some type of software, including auto repair shops. Repair shop software is designed for auto repair businesses … Read more