John Polonchak was struggling. In his busy, thriving shop in Denison, Texas, John and his team were having trouble getting work through the shop. Sourcing parts and building estimates were taking far too long — essential functions for any facility. Then he received a call from Shop4D that changed the trajectory of his shop. They … Read more
Creating a lasting, sustainable shop starts and ends with the management triangle of the customer, employee, and shop by David Rogers As published in Motor Age Much has been said and written about the technician shortage — why techs are leaving the automotive industry, how to stop the bleeding, and the best way to retain … Read more
According to a Colonial Life Study, about one-fifth of employees spend five hours on the clock thinking about their stress each day. This can reduce productivity and impact the bottom line in the long run. Therefore a wise employer should focus on building an ideal, stress-free workplace in the following ways. Create A Flexible Work … Read more
The demands of work impact everyone differently. The pressure can motivate some, but paralyze others. Stress is not always a bad thing. A certain degree of anxiousness and pressure is part of any job. It can help stimulate job performance and keep workers alert as they work toward deadlines or prepare for presentations. But there … Read more
By David Rogers As published in Shop Owner Magazine Lying to yourself is a terrible way to run your business. It leads to bad decisions, missed opportunities, and the painful death of the shop…sometimes mercifully quick, sometimes excruciatingly slow. Two lies, in particular, are dark, dirty, and destructive. These two lies prevent good operators from … Read more
According to recent surveys, the U.S. average turnover rate in the workforce is 18%. This is higher than it should be, which negatively affects the bottom line for many businesses. One of the best ways to reduce turnover rate and improve employee retention is by managing employee stress. Here are three ways for independent auto … Read more
A happier work environment is a more productive work environment. This has been proven repeatedly in a variety of locations and businesses. In fact, organizations with lower employee satisfaction scores see 18% lower productivity. So, if you want to have the most productive workplace possible, you need to keep your employees happy. Here are three … Read more
by David Rogers Let’s talk resolutions. We’re faced with the same choice each January: will this brand-new year be different – better even – than the one we just left? In some ways it’s inescapable. I saw the first “New Year’s Resolution” commercials for losing weight and quitting smoking before Thanksgiving this year. … Read more
According to the U.S. Department of Labor, the number of automotive techs needs to increase by at least 7% in the next few years in order to keep up with demand. A primary problem that automotive shops have is retaining the technicians that they already have. As more and more people continue to leave their … Read more
“When doors open and close surrounded by prayer – either in business or the nonprofit – I know why.” – Daris DeGroot Ask Daris DeGroot what his mission is, and most likely he won’t be talking about the mission statement for his business. Daris, who opened D’s Auto & Truck Repair in 2005, is a … Read more