Working together as a team is crucial to the success of any auto shop. Team members who work together can get jobs done faster, increasing profit and customer satisfaction. However, that doesn’t always happen. High-conflict work situations often result in team members working against each other instead of with each other. Use these tips to … Read more
Adversity in the workplace comes in all shapes and sizes. Whether it’s dealing with difficult customers, repair shop software, parts not coming in on time, or technology issues, these problems will always find a way to show up at the worst times. Your daily headaches can often be solved by one small solution: being able … Read more
As a business owner, it’s important to recognize that your workers are the backbone of your company. Your success or failure depends on them. This is why it’s so important to find the best strategies to reduce employee turnover rates. In the U.S., the current turnover rate is about 18%, according to Zippia. In the … Read more
Have your auto repair shop employees been working extremely hard? Perhaps you’ve been taking on more business and can’t give your technicians enough time off. Your team could be feeling burnt out. Here are four signs that indicate it might be time to look into something to help your shop run more efficiently. 1. High … Read more
It is estimated that there may be a shortage of automotive repair technicians in the coming decade. According to projections from the U.S. Department of Labor, the automotive industry needs to increase the number of new techs by 7% through 2024. While your business cannot make more people go into the field, there are steps … Read more
Auto shops represent a fast-paced industry, with each shop searching for ways to stand out above the crowd. Many are turning to shop management systems to provide an edge. This article shares some of the reasons why shop management is growing in popularity. Stress Reduction for Employees According to the American Institute of Stress, about … Read more
By David Rogers Does it ever feel like you’re too busy and stretched too thin to focus on your operation? It’s harder than ever to find and hire critical team members, so it’s no surprise that during busy summer months, many shop owners feel like they only way to stay on top of higher car … Read more
Trying to hit a KPI without proper education and mentorship can be dangerous to the health of the business. by David Rogers The three most misunderstood letters in shop management today are K, P, and I. (Not the definition, of course.) I’m positive no corner of the industry has escaped hearing about the latest key … Read more
The automotive industry is becoming more dependent on technology. Regardless of how old-school a shop is, the technology and software available today can really help to increase productivity and efficiency. If you own a repair shop, repair shop software should definitely be an option for you. Let’s look at some ways this type of technology … Read more
By William Johnson Chris Myers is in some ways the accidental owner of five repair shop locations in the Wichita, KS, area. Not that he wound up a shop owner by accident; Chris never had a doubt that he would own a shop someday. He was and remains a man on a mission to provide his … Read more