WHY GUARANTEED PAY IS NOT THE ANSWER TO THE TECH CRISIS

BY DAVID ROGERS The secret to success is to incentivize technician productivity, and then empower them to hit their goals. As originally published in Shop Owner Magazine There’s no denying it: we are in a full-blown technician crisis. With every passing year, the automotive industry falls further behind in adding enough new technicians to replace … Read more

ARE YOU DOING MORE WITH LESS?

Part of the problem is our industry’s image and the way that technicians are represented in popular culture. By David Rogers Is the Tech Shortage The New Norm? In late 2020, the TechForce Foundation released their annual study of the technician shortage, and put a number to what every owner has noticed every time they’re … Read more

WHAT PANDEMIC?

What Pandemic? How To Grow Your Shop Through Crisis by David Rogers As published in Shop Owner Magazine, March 2021 (pages 8-10, 12) Across the US, shops absorbed lockdowns, quarantines, and fear and grew their shops by hundreds of thousands of dollars. What we can we learn from them about handling crises and growing your … Read more

TECHNOLOGY, THE DOUBLE-EDGED SWORD

TECHNOLOGY, THE DOUBLE-EDGED SWORD All of the techs in my shop have made more than $100,000 each of the past two years. By David Rogers on Sept 18, 2020 How To Attract the Best Technicians, While Increasing Profits In a recent conversation on my company’s Facebook page about the causes of the technician shortage, technicians … Read more

PANDEMIC PLAYBOOK

PANDEMIC PLAYBOOK This crisis has forced shop owners to make some critical and incredibly difficult decisions about every dollar. By David Rogers on May 19, 2020 Follow these three steps for maximizing resources and providing top-notch service during COVID-19. As I write this, we’re approaching two months of our lives being upended by COVID-19. Between … Read more