Getting a new customer in the door is tough—and it’s not getting cheaper. But once you’ve earned someone’s business, the real opportunity starts: keeping them coming back. Loyal customers mean steadier revenue, more referrals, and less time chasing new leads. In this post, we’ll cover practical, proven retention strategies auto repair shops can use to … Read more
In today’s highly competitive auto service market, going above and beyond to retain loyal customers is absolutely essential for shops wanting sustainable success. One of the most effective tactics for building real loyalty is to personalize each customer’s experience by tailoring interactions to suit their unique preferences and needs. Modern auto shop software provides expansive … Read more
by David Rogers Let’s talk resolutions. We’re faced with the same choice each January: will this brand-new year be different – better even – than the one we just left? In some ways it’s inescapable. I saw the first “New Year’s Resolution” commercials for losing weight and quitting smoking before Thanksgiving this year. … Read more
Seamless integration of plate-to-VIN and vehicle history part of unparalleled focus on efficiency LITTLETON, COLO. – July 7, 2021 – Continuing the mission to make repair shops and shop employees as efficient and productive as possible, Auto Profit Masters’ Shop4D® has partnered with CARFAX to offer users free access to CARFAX’s QuickVIN tool – an … Read more
Writing Automotive Repair Estimates For Profit And Fun How to deal with price shoppers without wasting your service advisors’ time & talent. By David Rogers on May 27, 2021 What’s the value of a price shopper? In an ideal world, you take the time to build an estimate, give the customer the price over the … Read more
TOP PERFORMING AUTO REPAIR SHOPS INCREASE ANNUAL SALES BY MORE THAN $1 MILLION IN 2020 Shop4D® Awards highlight top performers in North America Littleton, Colo. – March 17, 2021 – 2020 was a remarkable year for six auto repair shops, singling them out from nearly 200,000 auto repair shops in the U.S. and Canada. The … Read more
PANDEMIC PLAYBOOK This crisis has forced shop owners to make some critical and incredibly difficult decisions about every dollar. By David Rogers on May 19, 2020 Follow these three steps for maximizing resources and providing top-notch service during COVID-19. As I write this, we’re approaching two months of our lives being upended by COVID-19. Between … Read more