From Almost Quitting, to Experiencing Its Biggest Fourth Quarter in History, Farmington Service & Towing Keeps Building on Its Growth Through Auto Profit Masters

Last September, Joshua Wahlstrom, owner of Farmington Service & Towing in Farmington, Utah, wanted to quit. The shop had experienced a lot of comebacks, Wahlstrom was overworked, juggling many different hats in the shop, and he felt as deflated as a flat tire. He wasn’t ready to walk away yet, though. Instead, he reached out … Read more

Team Development Summit Helps Shops Create Stronger, Happier, More Efficient Teams

This past weekend, May 6-7, 2023, shop owners, service advisors, and technicians from all over North America gathered in Denver, Colorado for the first-ever Team Development Summit. By the time the weekend was over, they left stronger teams, armed with skills to diagnose vehicles faster and more accurately, attract high-quality with their marketing, build a … Read more

Build A Winning Culture By Allowing Failure

by David Rogers If we accept that the technician shortage is here to stay, what comes next? I’ve used these pages to talk about technician compensation and how top techs deserve the chance to earn compensation on par with their professionalism and dedication. I’ve also talked about tools that create more efficiency and productivity, and … Read more

Establish Successful Habits To Boost Business

Take Back Control

Learn how to break bad habits and establish successful ones to help your business thrive. by David Rogers The last two years have produced some incredible stories. I’ve watched up close as some shops tripled their revenue and outgrew their single location, and others that are hunting for their fifth, sixth, seventh. I’ve also seen … Read more