Running a car shop is hard work, especially if you want to maximize profits. Fortunately, the right software can help. Keep reading to learn more about car shop software and how it can help you improve your business. Track Inventory Keeping track of inventory can be one of the most stressful duties when you run … Read more
If you’re a repair shop manager, having the right management system in place is key for managing your workers and cultivating happier employees. It’s important to remember that according to the American Institute of Stress, about 20 percent of staff at any job spend five hours a week thinking about job-related stress, so it’s essential … Read more
Stress is a serious problem for just about any workplace and can be particularly devastating for service-based industries like automotive repair. According to Harvard Business Review, it’s reported that unmanaged workplace stress can cause an increase of almost 50% in voluntary turnover in many businesses. Thankfully, taking steps like using an automotive shop management system … Read more
You don’t have to personalize the process of selling diagnostics! by David Rogers Have you ever had a customer come in with multiple symptoms, and all of them needed diagnostics? The first reaction for the service advisor is often to personalize that customer’s problem. He or she has a strange smell, a weird noise, and … Read more
Can a shop management system make you a better leader? Mike Veenstra of Veenstra’s Garage in Grand Rapids, Mich., said it has. He credits the complete system of Shop4D – from the product to the coaching and training – in helping stretch his team to maximize their potential and achieve their goals. “I’m a different … Read more
Mike Veenstra ditched stale marketing techniques and began targeting higher-quality customers – it worked. For Mike Veenstra, the search is on for location number three. But for the lifelong Grand Rapids, MI, resident and third-generation repair shop owner, the path to owning multiple locations has been a winding one. Mike started in the automotive industry … Read more
If you own an automotive shop, you know how important it is to reduce operational time and expenditure, keep track of employee performance, and better manage the workshop. According to Business Wire, an automotive shop management system can help you do all of this and more. Here are five reasons why your business needs an … Read more
Top shops understand what numbers they can control, and they measure them daily. Stack the deck in your favor. by David Rogers The deck is stacked against repair shop owners right now. Consider the cards we’re currently holding: First, we were dealt the technician shortage. Then we got the global supply chain issues that made … Read more
John Polonchak was struggling. In his busy, thriving shop in Denison, Texas, John and his team were having trouble getting work through the shop. Sourcing parts and building estimates were taking far too long — essential functions for any facility. Then he received a call from Shop4D that changed the trajectory of his shop. They … Read more
Creating a lasting, sustainable shop starts and ends with the management triangle of the customer, employee, and shop by David Rogers As published in Motor Age Much has been said and written about the technician shortage — why techs are leaving the automotive industry, how to stop the bleeding, and the best way to retain … Read more