According to recent surveys, the U.S. average turnover rate in the workforce is 18%. This is higher than it should be, which negatively affects the bottom line for many businesses. One of the best ways to reduce turnover rate and improve employee retention is by managing employee stress. Here are three ways for independent auto … Read more
Stop struggling with failing systems, unreliable products and low-value customers. Talk about synergy! At the recent VISION Hi-Tech and Training Expo March 4-5, happy customers from the Shop4D® and Automated Marketing Group (AMG) family, shared their personal experiences and success stories. They shared the record-breaking transformations their businesses and teams experienced with average ticket order, … Read more
By David Rogers As published in Motor Age Magazine Despite unprecedented access to tools, training, systems, processes, and help, there’s no efficiency revolution taking place in the auto repair industry. Before making the investment, begin by refining processes. These are incredible times to be a shop owner. Techs have never had more information closer at … Read more
by David Rogers As published on MOTOR.com Record growth throughout the automotive industry in 2021 created an unexpected need and an interesting opportunity for many repair organizations: they hit their bay and technician production capacity, and the only way to keep growing is to add another location. No matter how many locations your operation spans … Read more
by David Rogers As published in AutoLink Magazine There is no more dire problem that we face in the automotive industry than the technician shortage. That’s a big way to open, especially given the current landscape. Inflation is eating profits, supply chain issues are slowing production, and municipal lock downs continue to threaten our ability … Read more
Based on a research study by UMass scholars, workplace stress causes about 40% of voluntary turnovers. This is often the case in auto repair shops. There are so many necessary tasks that have nothing to do with fixing cars. This includes schedules, payroll, inventory, etc. It’s challenging to keep things running smoothly. Repair shop software … Read more
A happier work environment is a more productive work environment. This has been proven repeatedly in a variety of locations and businesses. In fact, organizations with lower employee satisfaction scores see 18% lower productivity. So, if you want to have the most productive workplace possible, you need to keep your employees happy. Here are three … Read more
by David Rogers Let’s talk resolutions. We’re faced with the same choice each January: will this brand-new year be different – better even – than the one we just left? In some ways it’s inescapable. I saw the first “New Year’s Resolution” commercials for losing weight and quitting smoking before Thanksgiving this year. … Read more
According to the U.S. Department of Labor, the number of automotive techs needs to increase by at least 7% in the next few years in order to keep up with demand. A primary problem that automotive shops have is retaining the technicians that they already have. As more and more people continue to leave their … Read more
by David Rogers For many shops, 2021 was like being strapped to a bull. This summer saw drivers cram 18 months of maintenance and repairs into a summer-sized window, and the most that many shop owners could do was hold on for dear life. In the best of times, owning a shop can make a work-life … Read more